Help Center

Help Center


I've received the wrong item

If I am not home, what should I do?

Can I get next day delivery at my postcode?

Are you UK based?

What are your delivery options?

Do you deliver to a PO Box?

Can I amend my delivery address?

How do I track my order?


How do I send an item back?

How long do I have to return?

My order doesn't fit, what can I do?

What if my order is faulty?

How long does it take for my refund/exchange to be processed?

What happens if my return is lost?

What is your returns address?

Why was I refunded when I wanted an exchange?


Can I cancel/amend my order?

My order is showing as shipped, but I received a refund for an item?

I received the wrong item!

What payment methods do you accept?

Where can I see my previous orders?

How do I unsubscribe from your emails?

I wish my details to be removed under GDPR.


I've never heard of Cadet Kit Shop

What are your reviews like?

Can I pick up from your store?